Student ConsumerProgram Information

PCI Student Consumer Information Center

The Consumer Information Center is intended to supplement the information provided in our schools' Campus Catalogs and other publications. In many instances, this website indicates where additional information relating to a subject may be located, either in one of our school's publications, on a school's website, or on a third-party website (e.g., the College Navigator website maintained by the National Center for Education Statistics). This website also serves to notify current and prospective students regarding the availability and location of consumer information in accordance with certain state and federal laws applicable to our schools. For assistance with any of the consumer information discussed herein, prospective and current students may contact the Campus Director at any of our schools during regular business hours. Requests also may be e-mailed to consumerinfo@pcitraining.edu. 

Academic programs:

PCI Catalog –

• http://pcitraining.edu/pci-catalog  Page 15
• http://pcitraining.edu/programs  
• http://pcitraining.edu/pci-catalog Addendum - the South Kansas City Campus is no longer accepting new enrollments into the Medical Billing and Coding Specialist program.

PCI Locations:

• http://pcitraining.edu/locations for location information  
• Lawrence Campus - No longer accepting new enrollments.

Accreditation and Licensing of the Institution:

• http://pcitraining.edu/accreditation  
• Performance Information Disclosure - Lawrence 
• These are the data reported to ACICS by the institution in its most recent Campus Accountability Report
• Performance Information Disclosure - Online
• These are the data reported to ACICS by the institution in its most recent Campus Accountability Report
• Performance Information Disclosure - South
• These are the data reported to ACICS by the institution in its most recent Campus Accountability Report
• Performance Information Disclosure - North
• These are the data reported to ACICS by the institution in its most recent Campus Accountability Report

Annual Security Report:

• http://pcitraining.edu/student-handbook   Page 33  

Code of Conduct: 

Our employees with Title IV loan responsibilities adhere to a code of conduct policy.  This policy is available here and prohibits conflicts of interest for our financial aid personnel.  Pinnacle Career Institute staff are required to comply with this code of conduct.   

Completion or Graduation Rates and Retention Rates

The Student-Right-to-Know graduation rate for each Pinnacle Career Institute location is available at:

• http://pcitraining.edu/student-handbook  Page 22
• On the U.S. Department of Education’s College Navigator website, located at  http://nces.ed.gov/collegenavigator/?q=Pinnacle+Career+Institute&s=all – Click on Campus

In addition to providing the overall graduation rate, the College Navigator website also provides the Student-Right-to-Know graduation rate and Diversity of Student Body disaggregated by:

• Gender
• Major racial and ethnic subgroup (as defined by the U.S. Department of Education)
• Recipients of a Federal Pell Grant
• Recipients of a subsidized Stafford Loan who did not receive a Pell Grant
• Students who did not receive either a Pell Grant or subsidized Stafford Loan

Federal On-Time Graduation Rate:

Beginning July 1, 2011, in accordance with federal regulations, Pinnacle will make available an “On-Time Graduation Rate” for each program which is found within Gainful Employment Disclosures for each program located at:

• http://pcitraining.edu/gainful-employment-disclosures  - Click on program
• http://nces.ed.gov/collegenavigator/?q=Pinnacle+Career+Institute&s=all – Click on Campus

Current and prospective students also may request a copy of any Pinnacle Career Institute location’s Student-Right-to-Know disclosure from the Campus Director, or by emailing consumerinfo@pcitraining.edu.  

Copyright Policy 

PCI Copyright Policy for Faculty and Students is located within the Student Handbook and includes possible Penalties for Violation Of Copyright Policy

• http://pcitraining.edu/student-handbook  Page 22    

Cost of Attending the Institution – Tuition and Fee Schedule

• http://pcitraining.edu/pci-catalog Page 96  

Course Schedule Information

Course schedule information is available upon request to any campus representative or campus director.  Online courses are asynchronous with weekly deadlines.  

Emergency Notification

In the event of a campus closure the method of alerting the campus community without delay is our texting system.  This system utilizes the mobile number on file for each student at the campus.  In order to be listed as a student in this notification system, SMS Permission needs to be granted.  To add or remove your number from the list, contact your Campus Director or Registrar.  Email will also be used in conjunction with the text notification system. 

FERPA Rights - The Family Educational Rights and Privacy Act

• http://pcitraining.edu/pci-catalog   Page 87  

Student Civil Rights and Complaint Procedures

• http://pcitraining.edu/pci-catalog   Page 89  

Gainful Employment Program Disclosures

• http://pcitraining.edu/gainful-employment-disclosures  - Click on Program  

Net Price Calculator:

• Lawrence Campus - http://pcitraining.edu/npc/law/npcalc.htm
• Kansas City and Online Campuses - http://pcitraining.edu/npc/skc/npcalc.htm

Official Withdrawal Procedures

• http://pcitraining.edu/pci-catalog -  Page 86 Withdrawal – Non-Academic

Placement and Types of Employment Obtained Information for Degree or Certificate Program Graduates

• http://pcitraining.edu/gainful-employment-disclosures  - Click on Program

Services and Facilities for Students with Disabilities 

Pinnacle Career Institute is committed to providing an accessible and supportive environment for students with disabilities, consistent with its obligations under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.  Accordingly, Pinnacle Career Institute does not discriminate on the basis of disability against otherwise-qualified individuals in any program, service, or activity offered by a Pinnacle Career Institute school, and strives to ensure that no otherwise-qualified individual with a disability is excluded, denied services, segregated, or otherwise treated differently than other individuals because of the absence of auxiliary aids or other appropriate services.  However, accommodations cannot result in an undue burden to Pinnacle Career Institute or fundamentally alter the requirements essential to a program of instruction.

http://pcitraining.edu/pci-catalog  - Page 58-59 

State Specific Disclosures

• http://pcitraining.edu/state-disclosures   

Articulation Agreements

• http://pcitraining.edu/articulation-agreements  

Textbook Pricing Information

Our textbooks are inclusive with tuition.  However a listing of textbooks and costs is available at: 

• http://www.pinnacleapps.com/syllabidatabase/?page_id=3082  

Transfer Credit Policies

Transfer of credits is at the discretion or the receiving institution.  Pinnacle Career Institutes policy for the receiving of credits from another institution is available in our catalog: 

• http://pcitraining.edu/pci-catalog   - Page 60  
  

Vaccination Policies

• http://pcitraining.edu/ - Page 56      

Voter Registration Forms

Pinnacle Career Institute recognizes the right to vote is a fundamental part of being a community at work and vital to our democracy.  For your convenience, we have set out select state voter registration websites below:

• Kansas:  https://www.kdor.org/voterregistration/Default.aspx
• Missouri:  http://www.sos.mo.gov/elections/goVoteMissouri/register.aspx  

Individuals also may visit their local post office to obtain a voter registration form, or visit the U.S. Election Assistance Commission at http://www.eac.gov/voter_resources/register_to_vote.aspx to obtain a National Mail Voter Registration form.  Each state has a different deadline for voter registration, but in most states, individuals will need to register at least 30 days before an election.   

Finance 

Title IV:

• Financial Aid Eligibility - http://pcitraining.edu/pci-catalog  - Page 62
• Need and Cost of Attendance - http://pcitraining.edu/pci-catalog    Page 64
• Students Rights and Responsibilities http://pcitraining.edu/financial-aid - Page 63
• Federal Loan Programs http://pcitraining.edu/pci-catalog
• Subsidized Direct Federal Stafford Loans – Page 65
• Unsubsidized  Direct Federal Stafford Loans – Page 65
• Federal Direct Plus Loan Program – Page - 65
• Interest Rates for Direct Loans – Page 65
• Entrance and Exit Counseling Requirement http://pcitraining.edu/pci-catalog - Page 63
• Loan Repayment – Repayment Estimator  http://pcitraining.edu/pci-catalog - Page 65  

Direct Loan (Federal Direct Student Loan) Model Disclosure Form

The plain language disclosure for Direct Subsidized Loans and Direct Unsubsidized loans under the William D. Ford Federal Direct Loan Program is available here:

• http://www.direct.ed.gov/dlplain.pdf  

Cost of Attendance

• http://pcitraining.edu/pci-catalog - Page 66  

Refund Policies

• General Tuition Refund Policy  http://pcitraining.edu/pci-catalog   - Page 72
• Return of Title IV policy http://pcitraining.edu/pci-catalog – Page 73  

Code of Conduct:

• http://pcitraining.edu/pci-catalog - Page 66      

Remember - For assistance with any of the consumer information discussed herein, prospective and current students may contact the Campus Director at any of our schools during regular business hours. Requests also may be e-mailed to consumerinfo@pcitraining.edu